Privacy Policy
Refinada LLC ("Refinada", "we", "us") operates refinada.store. This policy explains what personal information we collect through this website, why we collect it, and what choices you have. If you have questions, email info@refinada.store.
Information we collect
Information you give us. If you sign up for our email list, we collect the email address you enter. If you email us, we collect your address and whatever you choose to include in your message.
Information collected automatically. When you visit this site, our hosting provider and analytics and advertising tools may automatically collect technical information including your IP address, browser type, device type, referring page, the pages you view, and how long you spend on them.
We do not sell physical products through this website. Purchases are completed on Amazon, and any payment or shipping information you provide there is handled by Amazon under Amazon's own privacy policy, not ours.
Cookies and tracking technologies
We use cookies and similar technologies, including the Meta (Facebook) Pixel. The Meta Pixel places cookies and sends information about your visit to Meta Platforms, Inc. This allows us to measure how our advertising performs and to show ads to people who have visited this site or who resemble our visitors.
You can control cookies through your browser settings, and you can manage how Meta uses your information for advertising in your Meta account settings under Ad Preferences. Blocking cookies may affect how parts of this site work.
How we use your information
- To send you marketing emails, including your discount code, product news, and restock notices, if you have signed up for our list
- To respond to questions you send us
- To measure and improve how this website and our advertising perform
- To detect and prevent fraud, abuse, and security problems
- To comply with legal obligations
Who we share it with
We do not sell your personal information for money. We share it with service providers who process it on our behalf:
- Klaviyo stores our email list and sends our marketing emails
- Cloudflare hosts this website and serves it to your browser
- Meta Platforms receives advertising and measurement data through the Meta Pixel
- Google provides our business email service
Sharing information with advertising partners such as Meta for targeted advertising may be treated as a "sale" or as "targeted advertising" under some state privacy laws. See "Your choices" below for how to opt out.
We may also disclose information if required by law, or in connection with a sale or transfer of our business.
Email marketing
If you join our list, we will send you marketing emails. Every email includes an unsubscribe link, and you can unsubscribe at any time. You can also email info@refinada.store and ask to be removed.
Your choices and rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and request a copy
- Ask us to correct information that is inaccurate
- Ask us to delete your personal information
- Opt out of targeted advertising and of any sharing that counts as a sale under your state's law
- Appeal a decision if we decline your request
To make a request, email info@refinada.store with the subject line "Privacy Request". We may need to verify your identity before acting. We will not discriminate against you for exercising these rights.
Texas residents have these rights under the Texas Data Privacy and Security Act. Residents of other states, including California, Colorado, Connecticut, and Virginia, have comparable rights under their own laws.
How long we keep information
We keep email addresses on our list until you unsubscribe or ask us to delete them. Technical and advertising data is retained according to the retention settings of the providers listed above.
Security
We use reasonable measures to protect the information we hold, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, email us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact
Refinada LLC
Austin, Texas
info@refinada.store